Payments

Make a payment


Security Information

All online card payments are protected by Secure Socket Layer (SSL) with an encryption key length of 128 bits, which is the highest level commercially available. Your payment card details are directly processed by the Payment Management Division of Capita Software Services, a leading provider of secure online payments services to local government, and are not collected nor accessible by the Council.

Capita Software Services' online payment management solutions are independently and rigorously security assessed, and are certified by Visa and MasterCard as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor. Further information about this payment card security standard can be found at www.pcisecuritystandards.org


Direct Debit

You can pay Council Tax, Housing Rent and Business Rates (National Non Domestic Rates) by Direct Debit. It is the easiest, most convenient way to pay and it's guaranteed. Once you've signed a Direct Debit instruction, payments will be arranged between the Council and your Bank or Building Society. But, you are still in complete control. The arrangement will continue for as long as you like, saving you the trouble of writing out and sending off a cheque or queuing to pay your account. There is no need to remember when your next instalment is due to be paid and any changes to payment dates or amounts will be notified to you in advance.

To arrange a Housing Rent Direct Debit please call 01824 712965 or 01824 712963 or click here for more information.

Download Council Tax, Business Rates and General Invoice/Sundry Debts Direct Debit forms.

By Phone Pay over the telephone, 24 hours a day 7 days a week using your debit or credit card. Have the account number from your bill ready.

By Phone

Pay over the telephone, 24 hours a day 7 days a week using your debit or credit card. Have the account number from your bill ready.

  • Parking fines 0845 6032677
  • Council Tax 0300 4562499
  • Housing rents 0300 4562499
  • Business rates (National Non Domestic Rates) 0300 4562499
  • Bailiff payments 0300 4562499
  • General invoices (invoices with 7 digit reference numbers only) 0300 4562499
  • Housing Benefit overpayments (invoices with 8 digit reference numbers, starting with 4) 0300 4562499

Cash Offices/One Stop Shops

Pay at one of our network of Cash Offices throughout the County.

Post Office

You can pay for a number of our services at the Post Office

  • Council Tax (using your payment card)
  • Housing Rents (using your payment card)
  • Parking Fines
  • General Invoices
  • Home Care Invoices


 
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