Secure online payments

Please select a service you wish to pay for from the following list:

Payments menu

Choose ‘Other council invoices’ from the list of payments to pay invoices including leaseholder services, building control (invoices), residential care and more. Please make sure you are using the invoice number not the customer account number to make your payment.


Please do not use the navigation buttons in your browser for navigation but use the Continue and Back buttons shown on these pages. If you wish to return to the H&F home page from any screen always use Cancel. Never use the browser navigation Left arrow to go back.

Credit Cards

You can make a payment with these cards: Maestro, Delta, MasterCard or Visa.

Make sure you only pay once

Please do not select the Make Payment button more than once. You should receive confirmation of your payment on the screen.

Security Information

All online card payments are protected by Secure Socket Layer (SSL) with an encryption key length of 128 bits. Your payment card details are directly processed by the Payment Management Division of Capita Software Services and are not collected or accessible by the council.

Capita Software Services online payment solutions are independently and rigorously security assessed, and the company is certified by Visa Europe as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor.

Further information about this payment card security standard can be found at PCI Security Standards