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  • Pay it

    Online Payment Service
    Welcome to the Dumfries and Galloway Council  24 hour secure Internet payments service. You may make a variety of payments using this secure site.

    The following debit and credit card types are accepted by our online service:

    Valid Cards

    American Express, JCB and Diners cards are not accepted.

    Please note: Payments made by credit card will be subject to an additional charge which equates to the card transaction charge currently levied on the Council by the operating banks.

    If paying by Credit or Debit card via the Online Payments Service and your payment is declined, we recommend that you contact your Bank/Building Society before trying to process a further payment. If you continue to have difficulties, please contact 030 33 33 3000.


    Please select from the following list:

    What Services can I pay for?

    You may pay for any of the accounts shown above by clicking on the selected item.

    Additional services will be added as we continue to develop this facility.

    For all payments please make sure that you have details of:

        * The fund you want to pay
        * Your Reference number
        * What Card Type you will be using
        * What your Card Number is

    Security Information
    All online card payments are protected by Secure Socket Layer (SSL) with an encryption key length of 128 bits, which is the highest level commercially available. Your payment card details are directly processed by the Payment Management Division of Capita Software Services, a leading provider of secure online payments services to local government, and are not collected nor accessible by the Council.

    Capita Software Services' online payment management solutions are independently and rigorously security assessed, and are certified by Visa and MasterCard as a Payment Card Industry Data Security Standard (PCI DSS) Level 1 payment processor. Further information about this payment card security standard can be found at https://www.pcisecuritystandards.org/security_standards/pci_dss.shtml


    Contact Dumfries and Galloway Council T: 030 33 33 3000

    Council Offices
    English Street
    Dumfries
    DG1 2DD

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